| How does the
world access my wed site. |
 | We have configured our servers to allow the
easiest possible access to your web site. You will be able to access the domain address
with or without the "www" in front of the domain name. Example:
www.ourwwwsite.com/yourname
or
ourwwwsite.com/yourname
is acceptable, whichever you prefer.
This is the best way to advertise your web site. The web site address that we give you is
easy to remember and convey to others. You've seen other sites that require you to use a
long drawn out web site address that looks something like:
http://www.home.mycitynet.com/users/~myname/index.html
WOW! Try to convey that to your associates.
|
|
| Do you offer
dial-up Internet access? |
| No, you will need local Internet access in order to maintain
your web site and retrieve email addressed to your site. If you have questions concerning
your current Internet access, and whether or not it will comply with Zone Internet's web
services, please contact us via e-mail.
|
|
| How do I transfer
files to my web site? |
| Files must be transferred to the web server via File
Transfer Protocol (FTP). If you need FTP, telnet, mail, or other Internet software, visit Shareware.com. Shareware.com is a source for the
latest Internet applications with ratings and reviews to help you decide which application
is best suited for your needs. An FTP tutorial is also
available for beginner users who may not be familiar with FTP.
|
|
| Will I have
unlimited access to update my pages? |
| You have unlimited access via FTP 24-hours a day. As such,
you can create and maintain your web pages on your own computer and upload files to your
web site at your leisure.
|
|
| Can I use my
account for commercial purposes? |
| Yes, you can use your account for commercial purposes. The
World Wide Web has become the most efficient and cost-effective means of making
information available to the users of the Internet community and we encourage our
customers to utilize such an enormous medium.
|
|
| Do you provide
tech support? |
| Yes. We encourage our customers in need of assistance to
send e-mail to Support@RemoteHosting.com with
questions or concerns about their web site. However, we provide technical support only, we
cannot provide help with HTML syntax or CGI programming problems. Tech support is done 7
days a week and is staffed over 20 hours per day.
|
|
| How long does it
take to set up a new account? |
| New accounts are generally set up within 24 hours from the
time we receive your order. Once an account is set up an activation notice will be sent to
you via email including your user-ID, password, and FTP hostname. You can begin uploading
files to your new web site immediately.
|
|
| Can I subdivide
my space and resell it? |
| Not with this account. If you are interesting in reselling
space take a look at your sister site www.thesupersite.com
which outlines our supersite plan. The plan include all the most powerful features you
need to create the type of site you want.
|
|
